What our customers are saying:

Washtenaw County Support Services-IT

Troy Tech Services has been a valued vendor for over two years and always made Washtenaw County a valued customer. You should be proud of your staff and their ability to support Washtenaw County during their most crucial times when network connectivity needs to be restored in a timely manner.

We are pleased with our partnership with Troy Tech Services and will continue to work with your staff with our wireless solutions. Please extend to Doug Bracher our sincere thanks for his work ethic and expertise.

Again, Thank you for your support of our employees as we continue to server the citizens of Washtenaw County.

Sincerely,
Robert Deering
Network Administration
Wastenaw County Support Services-IT

BLP installs web cam at falcon nesting site

A break from the winter weather last week allowed for the installation of a high-definition Internet camera at a peregrine falcon nest site in Grand Haven.

The nest is located on the Grand Haven Board of Light & Power's tall stack on Harbor Island. The camera will allow real-time viewing of the rare falcons when they return to the power plant site this spring.

"Finding the right time to complete this project has been a challenge," said BLP Director of Production Dan Bush. "We really needed to find the right day, a bit warmer and without the wind gusts, to do this job safely."

Jesse Morehouse, a technician for Troy Tech Services of Grand Rapids, climbed the stack Friday with BLP employee Chris Morse to reach the wooden next box located about 240 feet above ground. They installed the all-weather camera in the roof of the nest box.

For the past seven years, a pair of peregrine falcons has used the nest box in producing a total of 23 chicks. They are generally active there from early spring to late fall.

While the site has proven successful for the falcons, it has been a tough environment for electronics, Morehouse said. Two low-resolution cameras previously installed on the stack by a Grand Rapids television station each failed after about a year.

The nest cam is expected to be activated this spring from the BLP's Web site: www.ghblp.org.

Acme Mills
We have been working with Troy Tech Services since mid-year of 2006. During this time we under took a major network upgrade, not only in hardware, but a major upgrade in our application software. Troy Tech worked closely with our software firm to ensure that all pieces of hardware and software work flawlessly together. This included our three facilities in Michigan and one in New Mexico.

Troy Tech Services is very professional and knowledgeable of our installed hardware, networks, software, and private VPN. Many issues have been resolved by having Troy Tech’s Help Desk use the remote access ability into our network to solve issues. This not only eliminates extensive downtime in resolving an issue, but saves us money as well by not dispatching a tech to one of our sites.

Troy Tech Services is our IT Staff without all of the overhead expense. I strongly recommend Troy Tech Services as the company to meet your IT needs.

Sincerely
Martha Delechta
Network Administrator
Acme Mills Company

ABC Warehouse
ABC and Troy Tech have been conducting business for several years.

Their work for ABC has ranged from PC repair to entire WAN conversion.

They have gone out of their way to make sure their projects or services were conducted on time and in the most efficient manner.

Ken Posney
Network Administrator

Microgear
A note of gratitude and praise for the exemplary service your company has provided our company in our nationwide project to deploy ELI 250 EKG units for our client, Mortara Inc.
The timeliness, precision, and thoughtfulness of your technician greatly helped us in the Ann Arbor and Detroit regions of the United States.

Alan Quismorio
Help Desk Services

PPS&V Asset Management
We have been with Troy Tech for 3 years and are extremely pleased with their service. Their staff is very cordial, knowledgeable and quick to respond. Instructions over the phone often solve the problem and are easy to understand. They have staff members capable of dealing with any and all technical apparatus and situations we have in our office. I would certainly recommend them to anyone and have done so.

Barb Wells-Bregenzer
PPS&V Asset Management
Portage, MI 49024

William Tyndale College Introduces Wireless Internet Service To Students
"Grand Rapids based Troy Tech Services, who is considered 'Best in Class' in Wireless Networking, designed and installed the Wireless Network."
"This supplement to our existing Network was a great success, with outstanding service and excellent working relationship with Troy Tech Services to complete this project efficiently and affordably."

Craig Forrester, Chief Information Officer of Tyndale College

Pilgrim Manor
From printer support, desktop service, network support and design, Troy Tech Services has been a true IT partner. Their staff are polite and knowledgeable. They work as if they are part of our very own staff. They have consistently met and exceeded our expectations for service and expertise.

Don Haney
CFO/Vice President of Business Administration
Pilgrim Manor, Inc.